We are glad to bring our customers great value and service. That’s why we provide free shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Twin Springs was created by Kurt Strittmatter with the idea in mind to make a more convenient clean outside the comfort of your home.
“The idea came to me while daydreaming in class about my travels two months earlier throughout Central America and Europe. Instead of focusing on the vascular system lecture, something else caught my attention. I was caught up in what a beautiful world we live in and qestioned how can we humans keep it pristine and “Natural”. After traveling to Central American countries with lack of running water and soap in each hostel I didn’t feel as clean and comfortable as I should. I thought of all the liquid soaps that either exploded on the airplane or in my bag when hopping from place to place. I knew there had to be a much more suitable way to stay clean while traveling, without the mess and headache of liquid soaps. The idea of a bar of soap in some sort of container to make it less of a mess for people, a deodorant case to be exact, came to me in that boring lecture.”
And voila, the idea of Twin Springs was born.
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